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Mail help · 4 steps

Set up mail on your phone or Outlook

Find the server settings for your mailbox and follow the step-by-step guides for Outlook, iPhone and Android.

Before you start: You need your mailbox password, or an app password.

1Open Mail apps settings

Choose Settings, then Mail apps (IMAP / SMTP). The page shows your username and the servers to use.

Scalar360 screen: Open Mail apps settings
Numbered outlines show what to click, in order.

2Copy the server settings

Use Incoming (IMAP) for mail that stays in sync on every device, and Outgoing (SMTP) for sending. Each row gives the Host name, Port and Security, with a copy button.

Scalar360 screen: Copy the server settings
Numbered outlines show what to click, in order.

3Follow your app's guide

Below the table, the guides for Outlook (Windows / Mac), iPhone / iPad (Mail) and Android (Gmail app) list the exact steps with your address filled in.

Scalar360 screen: Follow your app's guide
Numbered outlines show what to click, in order.

4Create an app password

In Security, App passwords gives each mail app its own password. You can remove one later without changing your main password.

Scalar360 screen: Create an app password
Numbered outlines show what to click, in order.
Create mailboxes and make someone an adminGive each person an address on your domain, and control who can manage domains, mailboxes and billing.

Still stuck? Contact our support team.