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Settings & administration · 4 steps

Export your data and manage your account

Download a copy of your organisation's data, request a password reset link or deactivate your account.

Before you start: Exporting downloads a JSON file to your computer. Deactivating needs care — read the warning first.

1Open Data & Privacy

Go to Settings → Data & Privacy. Three actions are listed.

Scalar360 screen: Open Data & Privacy
Numbered outlines show what to click, in order.

2Export your organisation's data

Choose Download next to Export organisation data to get this organisation's data as a JSON file. Do this regularly if you keep your own backups.

Scalar360 screen: Export your organisation's data
Numbered outlines show what to click, in order.

3Get a password reset link

Choose Change next to Change password and we email you a secure reset link.

Scalar360 screen: Get a password reset link
Numbered outlines show what to click, in order.

4Know what deactivating does

Deactivate account disables your sign-in and cancels renewals for organisations where you are the only user. Records and billing history are kept. If you are the only owner of an organisation with other users, you must transfer ownership first.

Scalar360 screen: Know what deactivating does
Numbered outlines show what to click, in order.
Your profile, password and two-step sign-inUpdate your photo, name and phone, change your password and protect your sign-in with a passkey or authenticator app.

Still stuck? Contact our support team — or start a free trial to try this in your own company.