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Supply chain · 4 steps

Track shipments and update delivery status

Follow each parcel from dispatch to delivery, record the carrier and tracking number, and print a delivery note.

1Filter and search your shipments

Open Supply Chain → Shipments. The pills — All, Shipped, In transit, Out for delivery, Delivered and Cancelled — show a count and filter the list. Search by shipment, invoice, customer, carrier or tracking number.

Scalar360 screen: Filter and search your shipments
Numbered outlines show what to click, in order.

2Open a shipment

Click a row. The Delivery status bar shows how far the parcel has come, and Logistics shows the warehouse, ship date, carrier and tracking number.

Scalar360 screen: Open a shipment
Numbered outlines show what to click, in order.

3Update the status and tracking

Choose Update on the shipment. Move the Delivery status forward, change the Carrier or Tracking number, and edit the Ship date or Notes, then Save changes.

Scalar360 screen: Update the status and tracking
Numbered outlines show what to click, in order.

4Print the delivery note

In the shipments list, open a row's Actions menu and choose Delivery note (PDF) to open a printable note for the parcel. The same menu has View shipment, Update status and Cancel shipment.

Scalar360 screen: Print the delivery note
Numbered outlines show what to click, in order.
Ship an invoiceDispatch the goods on an issued invoice from a warehouse, in full or in part. Stock leaves the warehouse when you dispatch.Set up couriers and the delivery noteAdd the courier companies you ship with, connect their API to push parcels and pull tracking, and brand your delivery notes.

Still stuck? Contact our support team — or start a free trial to try this in your own company.